Job Description
Empowering Our Team at Barts Electric, our core belief is in nurturing the growth and development of our employees throughout their careers. As a merit shop, we prioritize advancement opportunities based on performance and dedication. We excel in delivering top-notch electrical services, supported by our skilled and motivated team. We recognize and reward hard work, ensuring that your contributions are always valued. Elevate your career with Barts Electric! Leading the Industry Barts Electric is a leader in electrical and energy services, driving industry change through investments in technology, strategic project consulting, and process engineering. Our focus on productivity, value, and safety sets us apart. We continually invest in our merit-based employees' skills, leadership, and career development, fostering innovation and growth.
Apprenticeship and Professional Growth Our apprentices are responsible for installing, troubleshooting, and maintaining electrical and specialty systems, guided by the National Electric Code (NEC). Our job site professionals excel under self-directed management, ensuring projects are completed safely and on time. Safety initiatives, such as tool-box talks and operational risk management meetings, are integral to our proactive approach. Teamwork and strategic partnerships drive our success.
Advance Your Career with Us - Personal Growth: Take advantage of our industry-leading training and leadership development programs to build your career path.
- Safety First: We prioritize your safety, maintaining a safety rating that surpasses industry averages.
We Build Each Other Our "We Build Each Other" mentality puts you in the spotlight. Joining Barts Electric means taking control of your career. Our career development and continued education programs offer numerous opportunities for success.
Exceptional Career Growth We are committed to the growth of our team members. At Barts Electric, you'll benefit from ongoing training programs, certification courses, and diverse project opportunities, ensuring continuous learning and career advancement.
Safety Culture Your safety is our top priority. We uphold strict safety protocols and provide regular training to ensure the well-being of our team on every job site. Our proactive safety approach has earned us a stellar record and the trust of our employees and clients.
Compensation and Benefits Our electricians are the foundation of our success, and we ensure they are well-compensated for their expertise and hard work. Barts Electric offers competitive pay, comprehensive benefits packages, and performance-based bonuses, making our team feel valued and motivated.
Community and Belonging at Barts Electric, you're more than an employee; your part of a family. We host team-building events, community service activities, and employee recognition programs that foster a sense of belonging and camaraderie among our staff.
Bart’s Electric is a full service electrical and special systems contractor which has built a reputation of reliability and service that sets us apart in the commercial electric industry. Bart’s Electric philosophy is summarized in the phrase “We give the customer more service than they paid for.” We have an opening for a Help Desk Technician to join our team in the Liberty, MO area.
Job Summary Barts Electric is seeking a dedicated and customer-focused Help Desk Technician to provide technical support and assistance to employees. The ideal candidate will be responsible for troubleshooting hardware and software issues, responding to user inquiries, and ensuring a seamless IT experience across the organization.
Key Responsibilities - Serve as the first point of contact for employees seeking IT support via phone, email, or ticketing system.
- Troubleshoot and resolve hardware, software, and network issues efficiently.
- Install, configure, and update software and operating systems.
- Maintain and support IT infrastructure, including workstations, printers, and network devices.
- Assist in user account management, including password resets and access permissions.
- Document and track support requests, solutions, and best practices.
- Collaborate with IT team members to escalate complex issues and implement IT solutions.
- Provide basic training and guidance to employees on IT tools and best practices.
- Ensure compliance with company IT policies and security protocols.
Qualifications & Skills - Associate’s degree in Information Technology, Computer Science, or a related field preferred but not required.
- 1-3 years of experience in an IT support or help desk role.
- Strong knowledge of Windows and Mac operating systems.
- Familiarity with networking concepts, including TCP/IP, DNS, and VPNs.
- Experience with Microsoft Office 365, Active Directory, and remote desktop support.
- Excellent problem-solving and communication skills.
- Ability to work independently and manage multiple support requests efficiently.
- Customer-oriented with a proactive and positive attitude.
We offer competitive pay and a generous benefits package which includes Medical, Dental, Vision, PTO, six paid holidays and a 401k with generous match.
We believe that the unique contributions of all Barts Electric employees create our success. To ensure that our services and culture continue to incorporate everyone’s perspectives and experiences, we never discriminate based on race, religion, national origin, gender, gender identity or expression, sexual orientation, age or marital, veteran or disability status
Job Tags
Holiday work, For contractors, Apprenticeship, Remote job,