Job Description

Part of Dover Corporation’s Engineered Systems segment, Vehicle Service Group (VSG) is a strong, diverse and dynamic global leader in the vehicle service industry. VSG comprises 13 major vehicle lifting, wheel service, diagnostic and collision repair brands: Rotary Lift®, Chief®, Forward®, Direct-Lift®, Ravaglioli, Hanmecson®, Revolution®, Elektron, Blitz, Nogra, Butler, Space and Sirio.

SUMMARY:
Responsible for the direct supervision of all production employees with a focus on safety, quality, implementation of world class manufacturing, and manpower scheduling. Additional responsibilities include providing leadership and motivation to employees through active participation and direction of activities, while delivering fair, firm and consistent treatment to all employees.

ESSENTIAL JOB FUNCTIONS INCLUDE:

1. Safety - Responsible for the safety of the team members in their areas of responsibility. Reduce accidents by implementing prevention measures suggested by plant safety teams. Conduct accident investigation and accident reporting. Assure all employees in their area of responsibility are trained on MSDS, Lockout/Tagout, Emergency Procedures and PPE. Communicate medical surveillance matters with the Human Resource Department.
2. Lean Manufacturing – Responsible for the implementation of Lean Manufacturing principles in order to eliminate waste in the form of labor, floor space, downtime and poor quality.
3. Housekeeping - Insure that work areas and equipment are clean, orderly and maintained in a safe condition.
4. Quality - Directly responsible for product quality resolution in their areas of responsibility. Assure quality check sheets/work instructions are documented and being performed in their areas of responsibility.
5. Continuous Improvement - Responsible for identifying and reporting to the Value Stream Leader opportunities for process improvements.
6. Scheduling - Meet all schedules. Responsible for scheduling employee vacations, overtime, and training. Review time and attendance and insure accuracy of the time and attendance for all employees in their area of responsibility. Responsible for recommending manpower requirements.
7. Communications - Communicate company policies and procedures and business matters to team members, management and other affected people. Communicate employee status changes to the Human Resource Department.
8. Training - Assure training needs of employees are identified and met. Assure training records are completed and forwarded to the Human Resource Department.
9. Discipline - Assure conformance with company work rules, policies, and procedures. Issue warnings for violations and administer approved disciplinary measures when necessary.
10. Develop goals and operating policies to support Vehicle Service Group goals.
11. Develop appropriate performance measures for the production employees.
12. Participate in physical inventories and the adjustment of record variations.
13. Ethics & Work Standards: Maintain the highest ethical and work standards, while promoting the same attributes in subordinates, business partners, and vendors. Insure that all accounting-related business activities - with both internal and external customers - be performed with a professional demeanor and that all participants be held accountable to this high standard.
14. Communication: Expresses thoughts clearly, both orally and in writing, using good grammar. Presents concise, well organized reports. Listens to understand input, feedback and concerns. Provides complete information in an open, honest, and straight-forward manner. Responds promptly and positively to questions and requests.
15. Teamwork/Relationships: Works with other employees willingly and in a spirit of cooperation and teamwork. Supports cooperation. Demonstrates a commitment to the entire business and is supportive of all initiatives (company and departmental) to help grow Vehicle Service Group's business in the U.S. and abroad. Cooperates fully with others to achieve organizational goals. Is tactful, courteous, and considerate. Embraces a positive outlook. Is respected and trusted by others.
16. Continual Improvement and Problem Resolution: Identifies and communicates suggestions for work improvements. Uses technical/analytical abilities to assure existing work practices are the most efficient and cost effective possible. Performs root-cause analysis and implements viable, permanent solutions to problems. Works with both internal and external customers to develop solutions which meet company-wide needs and objectives. Applies a sense of urgency to resolve problems or create opportunities that will increase productivity and create value. Shares best practices with other employees across the business.
17. Accountability: Accepts responsibility and accountability for the successful implementation of all projects/programs/duties as outlined in this job description. Advises supervisor of concerns, problems and progress of work in a timely manner. Demonstrates a sound balance between quality and quantity of work while maintaining a sense of urgency toward completion. Deadlines are met.
18. Provides Leadership of the Department: Leads by example and acts as a role model. Demonstrates fair, firm and consistent treatment of all employees. Sets direction and makes sound decisions. Acts with speed, decisiveness, and individual initiative. Identifies and helps remove obstacles to teamwork. Champions change. Builds and sustains honest relationships with staff. Manages department by interaction and clear communication. Listens to understand input, feedback and concerns of his/her employees. Responds promptly to questions and concerns of employees. Promotes spirit of cooperation and teamwork within his/her department. Assures a safe work environment.
19. Develops Desired Behaviors: Takes an active role in developing and facilitating the desired behaviors (ethics/work standards, communication, teamwork, continual improvement, accountability) in his/her employees.
20. Develops People: Makes self available to employees. Gives honest and frequent performance feedback. Sets clear expectations & holds accountable. Participates in development of annual training plans and follows up to assure completion. Makes time to mentor employees. Takes ownership of evaluating his/her organization to assure the right people with the right skills are in the right jobs.

OTHER JOB FUNCTIONS INCLUDE:

1. Adhere to and follow environmental policies and procedures.
2. Attend and participate in all department training activities. Serve as a trainer/facilitator as necessary.
3. Perform all other duties as required.
4. Coaches employees for success. Recognizes team and individual contributions. Delivers disciplines

JOB SPECIFICATIONS:

• Education : High school diploma required. College degree preferred.
• Experience : Two years related experience in a manufacturing environment with a working knowledge of shipping and receiving procedures. Must have solid PC skills. Dedicated to continuous improvement and lean manufacturing. Experience with ISO9000 operating principles.

Responsibility: Exercise moderate degree of judgment. Work as leader, coach, and supporter in various team and product-related activities.

The above description represents a general synopsis of the principal functions of the job and should not be construed as a comprehensive listing of all requirements that may be inherent in the job.

Equal Opportunity Employer

M/F/D/V

Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 11 paid holidays per calendar year, paid vacation days beginning at 80 hours annually, 24 paid sick leave hours annually or as provided under state and local paid sick leave laws; tuition assistance; busine ss travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact  accommodations@vsgdover.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

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